I’m ready to delete this app. As soon as I opened the app, Postmates presented me with an Ad for a "30% off entire order" coupon. 150 $ total for water! The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! This company clearly does not care about customer safety. Dive Brief: Postmates and The Infatuation, a digital restaurant discovery platform, have entered an exclusive partnership that gives Postmates users access to Infatuation reviews and ratings within the delivery app, according to a company release. Won’t get those calories! DO NOT USE THIS COMPANY! Isaiah responded to both my and my husbands texts (my husband using my phone outside at the door, and me using the texting feature on my laptop) with texts stating that he couldn't park anywhere and the streets were too narrow. I AM ELDERLY AND DISABLED AND THEY HAVE JUST FORCED ME TO GET MYSELF UP OUT OF MY HOSPITAL BED TO DRIVE AND GET MY ORDER MYSELF, IN THE MIDDLE OF THIS PANDEMIC??!! Sell on Postmates Developers API Docs Merchant Support Restaurants Near Me. Great coffee, ice tea or lemonade are among the most often ordered drinks at this place. On top of that, we responded to Isaiah within the 5-minute window required via both call and text and he made excuses to not deliver. and even then the final transaction has to be completed before you get the receipt. They always get lost or delivers wrong items. FLEET. We’re in this together! . Summary. © 2021 Reviewopedia. This review helps you decide if Postmates is the best use of your time. I will no longer use this delivery company. Frequenty mentioned in reviews. POOR SERVICE. Once your order is submitted, you'll be able to see a picture of your Postmate, the real person who will make your delivery, as well as information about their experience level and the number of jobs they have completed through Postmates.com. Total cost of the order was 24$ and Postmates charged me tips for extra 70$ for this order by mistake It really looks bad on us, not Postmates. I've been told that I wouldn't be charged for MISSING items that I … Search job titles. The website promises that this system guarantees that you will never be overcharged. Here Im thinking that what was ordered on my screen(fried chicken) was displayed or printed out at the restaurant. And still I have no food at my door, and NO VALID EXPLANATION as to why. I'm giving it two stars to be generous. Postmates has a consumer rating of 1.15 stars from 643 reviews indicating that most customers are generally dissatisfied with their purchases. Horrible drivers and costumer service. So without further delay, let’s find out why you need to choose Postmates as your side hustle gig. Learn how to stay safe during COVID-19 in our new guide: UPDATE: I just received an email stating "Your order could not be completed and has been cancelled. His excuse was GPS. My guy Randy Z texted me when got there. A free inside look at company reviews and salaries posted anonymously by employees. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I like that postmates app is pretty easy to use and has lots of fast food places on there too, but they’ve gotten my order wrong 3/4 times and the people are really hard to contact there and didn’t even do anything when my order was wrong. I noticed I could still cancel my order, and they did not tell me until AFTER with an e-mail that I was being charged $15 for canceling. That telephone number tells you to contact them online!!! Service fees are sure to make no differences to your supposed "discount". Most drivers take their time with getting your food to you. Never gonna use them! Postmates Reviews. Postmates.com is the online home of the Postmates delivery service, a company which says that they have redefined shopping with a special service that delivers a wide range of items in under one hour. Why am I being the one punished for restaurants screwing up so much during COVID? We? I'm sure the customer doesn't realize that we never agreed to let Postmates deliver for us or to use our menu. By this point, my husband was standing outside waiting for him with our building door, which faces 30th street directly, wide open. Postmates is running quite the operation. They delivered another customer's meal to me, which I had to reject.I asked for my credit card to be credited for the purchase but they only provided me with a Postmates credit, which to my surprise, expired in 30 days. The person who delivered it left it on the edge of our porch. Postmates is a scam company and I wouldn't order squat from them!!!!!!!! Again! It's not uncommon for your order to messed up, like leaving something out, and that happened. Don’t use this service- unless you are on a starvation diet.... Do Coupon Sites and Savings Apps Actually Work? Emailed 5 time and customer service thought 5 dollars was sufficient for crappy service. The people who own these companies should make sure that they're not helping crooks. During that 30 day period, I was recovering from surgery, started cancer treatment, and was hospitalized. Try good cod, soup and fried fish.The recipe for success of Gills Diner is its tasty pancakes and nicely cooked biscuits.You will hardly forget delicious coffee that you can find.. Postmates charges 13 for EXACTLY THE SAME THING, PLUS the 'delivery fee' and mandatory Tip. I asked how the processing/variable service fee was advertised and calculated. Plus, I suggested to the owner that they get a different service because the menu was perhaps worded wrong and the owner berated ME and said I should call them direct next time. View the menu , check prices , find on the map, see photos and ratings. Call Postmates customer service and was told they were going to refund my money $41.37 by the way. If you have any experience with this service, please leave your Postmates.com reviews below. When Max and Daniel at customer service told me nothing could be done about this, I just decided I simply couldn't trust that Postmates will try to solve problems if they were to happen again in the future after this experience. I stopped ordering through this app a while back because something would always be wrong. This is a horrible company. There is no way to call anyone and I don't know how to get my money or food!!! So now I just paid for his meal write. That happens when the order is actually PLACED and the food WILL be delivered! When he got to my Hotel he had this really awesome dog in his convertible that greeted me with affection! why were two cards sent to me? They informed me that the service was still trying to find someone to deliver my order and confirmed the food was still there. When you sign onto Postmates.com or onto their mobile app - available for iOS and Android smart phones and tablets - you can either search for the closest available stores and restaurants or you can find a specific store and browse the items there. GO POSTMATES! POSTMATES. What a fraud! Half my bowl was missing and there was no dressing. From now on my business will go to the competition and I hope yours will, too. Takes 3 DAYS to PROCESS ORDERS. About Careers Blog Press Unlimited Gift Cards Pickup Customer Support. Because I can’t feed my kids I have to wait. I cancelled . FLEET. Membership Charge. Consumers complaining about Postmates most frequently mention customer service, credit card and delivery fee problems. Postmates lets you deliver food and merchandise with a flexible schedule. A Total scam, with false promotions. Find Reviews Filter. Postmates ranks 121st among Food Delivery sites. In spite of knowing all this info, Postmates refused to even extend my 30 period beyond the original expiration date. Report Issue. Papa Murphy's Pizza: for a cowboy 14" pizza, the cost is 10 dollars. The first time I used it my order was canceled minutes before my delivery was to arrive with no explanations what so ever. We’re in this together! ejsturdy12@yahoo.com. A internet search shows that there are many negative stories about over charges and CC fraud. Ordered water from Walgreens via Postmates delivery. When confronted about their business policies and refund demand of overcharges they respond in email with they are sending the information to the appropriate people on the company to assist of which nothing happens. The drivers just appear and ask for orders, which we never received or they just come in and order right then. I highly suggest Postmates look into this driver regardless of whether we get a refund or not. Caden K in Az, They suck and do not honor their mistakes. Crediting my account means nothing if drivers are not personally held accountable. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, They send a message about $100 to use for delivery is not for credit on the meals, it's for, Postmates drivers are the worst! Totally insane! Updated Jan 13, 2021. This is the most ridiculous company. Fucking worst. CITIES. I ordered for a 6PM delivery. That's rude and dismissive. before i could go any further i had to take a picture of the receipt. Along with that the server cross contaminated the food, unsanitary practices. Learn about Postmates culture, salaries, benefits, work-life balance, management, job security, and more. Delivery Service, Write a Review. When I asked about this, I was once again presented with the same numbers and told to ignore the printed receipt. Customer service answer, that they are not able to help, because tips go straight to the Postmates driver. I'd say remove your card information. Never using again. Postmates claims that on top of earning money for delivery, you’ll also earn money for miles traveled, time spent waiting to pick-up orders, and how many orders you complete in an hour.