Replacing a safe lock, when all it needs is a good cleaning and lubrication, borders on dishonest to say the least. The bars are stuck …. Turn your back to the safe, and kick the door, hard, a few times. Push against the door while turning the handle like you would a swollen house door that is binding a dead bolt lock. In the case of a stuck lever:Spin the first two numbers of your combination as you normally would, but instead of finishing the final rotation, stop on the number eight. Inside the Sentry Digital Firesafe Introduction This paper describes and illustrates the construction and operation of a Sentry brand safe that was purchased in 2003/4. I think it was because I tried to close it thinking the door was fully closed when something was slightly blocking it and that messed it up. Actually, it's a lot harder than i thought. Comment. Inside the Sentry Digital Firesafe Introduction This paper describes and illustrates the construction and operation of a Sentry brand safe that was purchased in 2003/4. Grab a heavy rubber hand-sledge and pound the door - not the dial - a few times. It’s a bit of a long shot, but it may be just enough to force the bolt into the open position. sentry safe handle replacement parts, Replacement Keys – S&G Mechanical Dial Lock with Locking Bezel (2004 and newer) $ 9.99 Add to cart; Replacement key Pad $ 99.00 Select options; Original Pistol Box Gas Strut – Replacement $ 18.99 Add to … I was an employee at Sentry Safe for 27 yrs. Questions & Answers. The safe was 14 years old but it was NOT the e-lock that failed. Thank you for the help though!! SentrySafe offers a broad range of secure storage solutions to keep your valuables protected from unexpected perils, theft and more. This will release some of the extra pressure on the bolt and should help the handle move more freely. to 2 in. Thank you everyone for your help and for anyone having this problem check /u/adamarchy post. $8.56 $ 8. There are three types of Sentry Safe locks: the combination type, the electronic type and the key type. If it’s indeed the lever that’s stuck, this is a potentially quick way to free that sucker up. I need to open this safe to distribute contents to my children and grandchildren. It is a key + fingerprint sensor OR key + numerical password. In the case of a stuck lever: Spin the first two numbers of your combination as you normally would, but instead of finishing the final rotation, stop on the number eight. Press J to jump to the feed. well......after fighting 2 months with a Yongfa safe with combination and key, your tip works!!!! Be sure that you do not kick the keypad or the handle. Receiver Adapter-7020500; 22-Piece Electrician's Tool Set-ET07001; I was able to see the actuator sticking however, it was not the problem, atleast for my safe It seems that the issue was a tension clip that lets the safe handle stay in the locked position. electronic counterparts, but with the right amount of maintenance, a - with a rubber mallet on the door. Find Your Model/Serial Number. Showing 1-10 of 10 answers. Said I read the original post and ended up taking my A5365 sentry safe (2cubic foot) apart to find it was identical to the photo shown. I have the combination and the key. My husband had a gun safe that was very full. The SentrySafe Customer Care Team is dedicated to providing timely and exceptional service and support to our customers. The handle broke because I forced it hard when the safe was locked. asked on August 9, 2014. For complex issues, you’ll likely need to employ Some papers had jammed the door bolts and they wouldn't release. More Buying Choices $6.92 (4 new offers) That said, even with so much ... digital safe, mechanisms, opening a digital safe, stuck handle, interlocks on a safe Created Date: I have a SentrySafe that I have probably had for at least 10 years. The combination type and the electronic type are usually equipped with a Sentry key for added protection. Be the first to ask a question. Be the first to ask a question. asked on August 9, 2014. Thank you so much! SentrySafe offers a broad range of secure storage solutions to keep your valuables protected from unexpected perils, theft and more. From No charge for shipping or the cost of the handle. Next, pull the handle in the opposite direction than you normally do and enter the code. Comment. well-kept mechanical safe lock can keep your safe ticking for generations.Of a dial that won't turn with the combination. Showing 1-10 of 10 answers. The bolts are stuck in the locked position (with the door open) so you have to unlock it first. the safe was stuck......pound the door several times with a small sack of sand and done!!!! I hear bad things occasionally about SentrySafes but in ten years I never had an issue with mine except this one time which I think it was because of something I did (see my reply to /u/adamarchy for more details). When i put the pass-code on my Sentry Safe the handle will remain locked and I have to hit it with a hammer to get it to disengage. Push against the door while turning the handle like you would a swollen house door that is … A Senrty that lasted 10 years ? Some papers had jammed the door bolts and they wouldn't release. Other issues such as detached bolt work, or jammed internals, can be assessed when you try to move the safe handle to unlock the device. Digital Safe-Electronic Steel Safe with Keypad, 2 Manual Override Keys-Protect Money, Jewelry, Passports-For Home, Business or Travel by Stalwart 4.6 out of 5 stars 3,193 $49.99 $ 49 . I contacted Sentry thinking they would not or could not help me, but to my surprise they not only still made the safe they sent out a replacement handle with instructions without any charge. 56 $11.62 $11.62. Answer this question. You forgot the combinationAgain, the unfortunate fact is that there are several mechanical issues that will require the presence of a certified locksmith to address, one of which is if you forgot your combination. The place where Locksmiths of Reddit hang out and talk shop. SentrySafe stuck open! safe wont open,digital combination and key will not turn all the way,stuck. Please advise. Helpful (0) Unhelpful (0) Report. Other issues such as detached bolt work, or jammed internals, can be assessed when you try to move the safe handle to unlock the device. : Locksmith. Blown into the latch mechanism, it can help loosen up a stuck lock/latch mechanism, along with perhaps a few taps - fairly gentle! ... which is made of a sort of silicone powder. I got it open! Do you own a Sentry safe? … FREE Shipping. I was an employee at Sentry Safe for 27 yrs. How can I determine or change the combo? Any idea why this might have happened? On rare occasions, a key might not open a Sentry Safe. I have an old safe. i had a previous sentry safe and the handle was plastic and felt like it would break. I gave up and searched and found you!!! the manufacturer’s help or the professional assistance of a locksmith, You guys are awesome! Great safe except handle gets stuck. SentrySafe is the world’s leader in fire/water-resistant and security storage. No charge for shipping or the cost of the handle. I contacted Sentry thinking they would not or could not help me, but to my surprise they not only still made the safe they sent out a replacement handle with instructions without any charge. Contact Us Now. they’re not perfect. I have an old Horizon safe, serial No.025839 which I cannot open. If you can enter your combination but the handle for the safe won't turn, it may be because the bolts are out of alignment or jammed up. Yeah, another crisis and $$$$ out of pocket averted. Bust out that trusty rubber sledge and whack the door a few times. See all questions about this product. Answer this question. Try looking for a small plastic button on the hinge side of the door, push it in after the combo, it is a deadlock type of feature. What experts are saying. I tried smacking the safe where the actuator would be located with a rubber mallet but that did not change anything. I contacted Sentry thinking they would not or could not help me, but to my surprise they not only still made the safe they sent out a replacement handle with instructions without any charge. Most likely the lock backing is jacked up which caused it to activate "inappropriately". Either the lever’s stuck or your wheels are out of alignment. This guide describes how to easily set up your safe. A couple things... does it make a sound or audible click from the solenoid after you present the proper credentials? Great safe except handle gets stuck. need to troubleshoot your safe combination lock; they’re great, but Press J to jump to the feed. Somehow this was all my fault because he hadn't moved the safe into the house after four years, lol. I'm pretty sure i'd give a customer of mine a trophy for a Sentry product lasting over 2 years. most of the time. 4.3 out of 5 stars 45. The safe won't open after the combination is enteredUsually what you experience in this scenario is the door failing to open even after you enter the correct combination. The bars are stuck in lock position so because of this I can not close my safe or get the bars to come down. It has quite a collection of useful features that will be a benefit anyone looking for a quality home or office safe. No charge for shipping or the cost of the handle. SentrySafe is committed to providing you the support you need. I have a SentrySafe that I have probably had for at least 10 years. I will see if I can get a photo up tonight, any suggestions? It is a key + fingerprint sensor OR key + numerical password. No, I would not recommend this to a friend. Any suggestions welcome. I too, have taken my share of safe lock servicing classes taught by Brian Costley, Dave Wells, Mark Bates, Lockmasters, and others. It will not repond. I contacted Sentry thinking they would not or could not help me, but to my surprise they not only still made the safe they sent out a replacement handle with instructions without any charge. I too, have taken my share of safe lock servicing classes taught by Brian Costley, Dave Wells, Mark Bates, Lockmasters, and others. Awesome. When this occurs, the lock will not operate properly. Sentry Safe DS3410 Fireproof Safe. I live in LA 90035. I have a SentrySafe that I have probably had for at least 10 years. Helpful (0) Unhelpful (0) Report. variety available, I still prefer trusty old safe combination locks. This is often caused by something inside the safe pressing against the door or by something caught between the safe door and its frame. Drills into floor. The bars are stuck …. I waited till he went to work and worked 30 min just trying the combo and randomly hitting it with my rubber mallet, (another website.) If however, you haven’t changed it from when it was originally delivered, contact the safe manufacturer with the serial number of your unit. He was ready to call the locksmith to destroy the safe. The handle broke because I forced it hard when the safe was locked. Sentry Safe Keys 3K2 Replacement Keys Check Your Lock 3K2 Should Be Stamped on Your Lock. is the handle plastic? Answer. I then oiled all the parts. . This is especially likely if the handle will turn slightly but then becomes stuck. I did change the batteries to see if that was the issue and unfortunately it wasn't. Good luck! fireproof safe lock box sentry safe safe box home safes fire safe. Find answers to the most frequently asked questions about SentrySafe products. This is often caused by something inside the safe pressing against the door or by something caught between the safe door and its frame. This small safe opens using a key and a code entered on a digital keypad. Got your money's worth out of it ! Original review: June 1, 2020. ALL have included where (and where not to) and _HOW_, and _with what_ to lubricate safe locks.-- New comments cannot be posted and votes cannot be cast. is the handle plastic? The handle broke because I forced it hard when the safe was locked. See All Customer Reviews. Pay the man, and get your safe back in the shape it needs to be. If it doesn’t work, repeat the process a few more times until you get it.As mentioned, if that doesn’t do the trick, you may be out of alignment. Not familiar with your specific safe, but on safes with bolts, if the door is pressing against contents on the inside, it can cause the door bolts to bind. To find your model or serial number, identify your safe type from the options below. Often times they can recover the combo for you, giving you the ability to unlock the safe on your own.If you’re experiencing a complicated issue that you can’t seem to resolve using any of the above techniques, call your manufacturer - they likely know a lot more about your lock than I do. See All Customer Reviews. See all questions about this product. Another 30 and the amazing clunk when the lever swung over. Either the lever’s stuck or your wheels are out of alignment. Press J to jump to the feed. Getting into an Electronic Safe Turn the key to the “Unlock” position if your safe has a dual lock … I've dealt with a lot of usual deadbolts & Euro Profiles due to my https://locksmithbrampton24.ca work. Find answers to the most frequently asked questions about SentrySafe products. They manufactured both plastic and metal security/fire safes. You know the safe won’t open, but if the handle spins like it should, then there is an issue with the bolt work of the door. Once you’ve gotten out a few good whacks, continue on to the final number in your combination, and attempt to open it up. When this occurs, the lock will not operate properly. electronic keypads to biometric fingerprint readers, there are Spin the dial towards the first number in your combination, while applying force toward the combination with your hand. a whole lot of ways to get into a safe. Answer. Said I read the original post and ended up taking my A5365 sentry safe (2cubic foot) apart to find it was identical to the photo shown. Getting started Congratulations on your purchase of a Sentry Safe product. course, the reason you likely stopped by this article is because you second if no sound then check your wires for shorts or breaks, finally don't forget that a picture is worth a thousand words.... post some please :). . Any suggestions welcome. Explore More on Homedepot.com. Generally, the process involves drifting the index around numbers in your combination.The dial won’t rotate passed certain numbersIf you’re experiencing this issue, you likely have a relocker on your safe (aren’t you glad it’s working?). Get those pictures up we'll be glad to see what we can do. In the case of a stuck lever: Spin the first two numbers of your combination as you normally would, but instead of finishing the final rotation, stop on the number eight. This small safe opens using a key and a code entered on a digital keypad. Grab a heavy rubber hand-sledge and pound the door - not the dial - … reinforcements. I was able to see the actuator sticking however, it was not the problem, atleast for my safe It seems that the issue was a tension clip that lets the safe handle stay in … When i put the pass-code on my Sentry Safe the handle will remain locked and I have to hit it with a hammer to get it to disengage. They may recommend a safe technician or a locksmith for assistance; there’s no shame in this. : Locksmith. It is open but no one knows the combo. ... digital safe, mechanisms, opening a digital safe, stuck handle, interlocks on a safe Created Date: Original review: June 1, 2020. This is the brand that Liberty used to use but they have switched to S&G. you'd be surprised how often that simple solution shows itself on job calls... use duracell or energizer, no generics. first option work like a charm very helpful article , question is how do i prevent this from happening again, I cannot open my safe....it has a digital combination and a key. Grab a heavy rubber hand-sledge and pound the door - not the dial - a few times. SentrySafe is committed to supporting your needs throughout the lifetime of your safe. It is a key + fingerprint sensor OR key + numerical password. The SentrySafe DS3410 is a fireproof safe that is affordable and will provide you with total peace of mind. Mechanical locks are low maintenance and reliable . View safes. Questions & Answers. ALL have included where (and where not to) and _HOW_, and _with what_ to lubricate safe locks.-- What experts are saying. SentrySafe stuck open! Then it might interest you---even shock you, some might say---to know that some models can be opened in less than five seconds. Press question mark to learn the rest of the keyboard shortcuts. View safes. View our FAQs, order a key replacement, find your product manual and more. I GOT A SENTRY SAFE MODEL # SFW205UPC AND EVEN IF WE ENTER THE RIGHT COMBINATION THE HANDLE WONT MOVE DOWN. No charge for shipping or the cost of the handle. But the safe is on another level! That’s all I’ve got. Sure, they’re not as hip, not as snappy and accessible as their Not familiar with your specific safe, but on safes with bolts, if the door is pressing against contents on the inside, it can cause the door bolts to bind. While turning the handle, pull outwards on the handle and use your free hand to push inwards on the door. It has. have you changed the batteries? Your lock manufacturer should have a set of procedures you can attempt to get things back in order. Replacing a safe lock, when all it needs is a good cleaning and lubrication, borders on dishonest to say the least. More Products Reese Towpower 1.25 in. I did what you said before but holding the button down during the whole process, not just after typing in the code like you suggested (which worked). It was actually the bolt mechanism. You know the safe won’t open, but if the handle spins like it should, then there is an issue with the bolt work of the door. Works Sentry Safe 1100 1160 1170 1200 HO100 1170BLK H0100 Small Medium Chest Large File & More. This will help loosen the bolt work. i had a previous sentry safe and the handle was plastic and felt like it would break. /u/adamarchy made a suggestion that worked but I thank you so much for trying to help! Either the lever’s stuck or your wheels are out of alignment. No, I would not recommend this to a friend. Getting into an Electronic Safe Turn the key to the “Unlock” position if your safe has a dual … EDIT: I got in to my safe! This was it! The electronic lock engaged, but when I spun the handle the door would not open. I tried several more times and then had to make a phone call to borrow a gun. however, there are a few things you can try before calling in the The handle broke because I forced it hard when the safe was locked. Drills into floor. They manufactured both plastic and metal security/fire safes. The way, stuck something caught between the safe door and its frame everyone! Gave up and searched and found you!!!!!!!. 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In order indeed the lever that ’ s stuck or your wheels are out of alignment, but it be... A fireproof safe lock, when all it needs is a fireproof safe is. Is … Great safe except handle gets stuck key type using a +. A benefit anyone looking for a quality home or office safe will not operate properly potentially quick to... Much variety available, i still prefer trusty old safe sentry safe handle stuck locks i up. Occasions, a few times suggestion that worked but i thank you everyone for your help and for having. A previous Sentry safe for 27 yrs solutions to keep your valuables protected from unexpected perils theft. Would a swollen house door that is affordable and will provide you with peace! Becomes stuck have probably had for at least 10 years, when all it needs is a potentially way...