Feeling under stress and deep sorrow, Without much success I tried to keep my emotions in check so that I could dine with others. I got on the train in Fredericksburg, VA. My 10 year od granddau was there and cry to make her stop what a 1st time train ride for her Sorry I ever took her on train. If you are calling because you are having difficulty with the Amtrak website, make sure that you have access to a computer during your call so that you and the customer service representative can troubleshoot the issue together. Keep me signed in Most service complaints involve Amtrak’s aging equipment and infrastructure, which is chronically underfunded by Congress. The return trip to Chicago, however, was its antithesis. Trip was fine, recommend Amtrak re-double their efforts to make the trip special for snowbirds and families instead of a 19 hour "bus." He even got food, etc., from the cafe and served it to the travelers and would not accept a tip. When we got to the next stop in Quantico, the lady next to me go off the train. Aug 11 got on in Chicago. There are bathrooms and vending machines available. Amtrak Station Fort Lauderdale Contact Phone Number is : +18008727245 and Address is 200 Southwest 21 Terrace Fort Lauderdale, Florida, United States Amtrak Station Fort Lauderdale is a train terminal based in Fort Lauderdale, FL, United States. In short, the two companies are not related. I am very thankful for the wonderful Amtrak Employees I have met as a frequent traveler, especially Mr. Kyle Potts. we asked where we. Average Customer Rating. Find 5 listings related to Amtrak Phone Number in Saint Paul on YP.com. WHY AMTRAK Amtrak's unique travel experience for families, individuals and groups BEFORE YOU GO Tickets & fares, accessible travel service, security & ID requirements AT THE STATION Boarding information, station lounges, baggage & station services ONBOARD Seating & sleeping, baggage info, train amenities, food & dining One example of this is putting your Amtrak reservation "on hold." I am a frequent traveler with an Acela club card. Connect with your favorite people. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Contact SJJPA. Review/Comment; Update Listing; Reviews For Amtrak Customer Service (16) Better than the website. train 8 from wis dells wi to chicago il suppose to be in wis dells wi at 12.08 got there at 4.30 suppose to be in chicago il at 3.30 got there at 8.30 called customer service and they sent me a vocher for 48.00 fare to wis dells from chicago il if it had not been for wait would of been nice trip 1 more thing the man at wis dells wi that ran it had no idea what time train was coming and could not leave station if he had could of walked around downtown dells and ate but he knew nothing get rid of his butt, On May 14, 2013, my mother was a passenger on train 174 going to New York city from Ettrick Va. My mother became disoriented and confused. Search for other Railroads-Ticket Agencies in Mendota on The Real Yellow Pages®. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. He immediately recognized my distress and responded with acts of kindness and compassion. 5 reviews of Amtrak "I just passed through it, really. All bathrooms locked except for 1 that was backed up. We don't have assigned seats, it is first come first served. Our more than 450 sworn and civilian personnel at more than 30 locations in 46 states conduct a range of behind-the-scenes and front line security measures to ensure Amtrak employee, passenger, and infrastructure safety and security. Amtrak The National Railroad Passenger Corporation, Amtrak, is America’s national passenger rail carrier. Besides calling, the next favorite option for customers looking for help is via 800-872-7245 for Purchasing. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. This phone number is Amtrak's Best Phone Number because 137,892 customers like you used this contact information over the last 18 months and gave us feedback. Before you call Amtrak, assemble any relevant documentation so that you have it handy during your call. Hotline Mailing Address Read the corporate policy on photography and filming on Amtrak property. Browse Contact Amtrak customer service. Providing requests for special services and accommodations, Questions regarding Amtrak Guest rewards loyalty program, Technical support with the Amtrak website, Reserving a seat to be paid for later (this option is only available for some tickets, ask the Amtrak agent if it can apply to your desired ticket). 3 reviews of Amtrak "This is a nice little building. Being prepared before calling Amtrak is one way of helping to ensure that the call is successful. Headquarters. We understand that the holidays are a busy time to travel, but since Amtrak has been doing this for 40 years, surely customer service could actually exist and not be an oxymoron. Please keep sharing your experiences so we can continue to improve this free resource. We rode round trip (Chicago to Dallas) over Thanksgivng week. Not the friendliest guy but his announcements r entertaining. No attendant could be found. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Before calling, however, it's a good idea to review any notes that you took during your first call. SJJPA is governed by Board Members representing each of the ten (10) Member Agencies along the 365-mile San Joaquins Corridor. Had a minute to step off, it seemed like a plain, unassuming Amtrak station." What cover up. I have a question about changing or cancelling a reservation. I am currently on the 8 train headed to DC. GET THE APP Search for other Railroads-Ticket Agencies in Westwood on The Real Yellow Pages®. Contact Amtrak with questions about your reservation or feedback about your rail trip. Nights, Holidays & Weekends? Calling Amtrak. This Amtrak phone number is ranked #2 out of 4 because 137,892 Amtrak customers tried our tools and information and gave us feedback after they called. © 2021 ForLocations.com All rights reserved. See reviews, photos, directions, phone numbers and more for Amtrak Station Phone Number locations in Sacramento, CA. I saw him do this at least 4 times. Amtrak's 800 number gets you to an automated system that rarely works, and if you ask for a representative, be prepared for a long wait and a surly response. While most issues that affect Amtrak passengers and trains can be resolved over the phone, there may be some instances in which a phone representative will not be able to resolve an issue completely. Shortcut: N/A - Edit. The Amtrak Downeaster Lost and Found is located at the Portland Station. Your employee, Mr. Kyle Potts became my Angel. Other issues include questions about schedules, delays and other issues with trips that are already in progress. GetHuman builds free tools and shares information amongst customers of companies like Amtrak. This method has the advantage of providing you with a paper trail that can be of assistance if you need to escalate your case. 4 from Galesburg to Chicago. Were or how long knowone new the only thing good on this trip was the scenery I just wish I could get my money back or something without the thought of the hassle. Amtrak has dedicated phone lines for both group travel as well as package vacations, where specialists are able to assist in these more complex travel plans. As of July 2015, the San Joaquin Joint Powers Authority (SJJPA) has been responsible for the management and administration of Amtrak San Joaquins. He should be commended for his service and is a great employee of Amtrak. Hours: 24 hours, 7 days; best time to call: 9:15am. Just share your your contact information and we'll be in touch. For more information on SJJPA see www.sjjpa.com. For Amtrak Downeaster reservations, click “Buy Tickets” tab on the top right corner of this website or call Amtrak at 1-800-USA-RAIL (1-800-872-7245) . If you think this information is inaccurate or know of other ways to contact Amtrak please let us know so we can share with other customers. Make the journey roundtrip and begin and end your train vacation at any of the 500+ Amtrak stations across the US, including the one closest to your hometown. For business, management, or media questions related to Amtrak Cascades service in Washington and British Columbia, please contact: Washington State Department of Transportation PO Box 47407 First off were treat poorly by security in Sacramento ,then forced to wait 4+ hrs for a stop that we were allowed off at to smoke and stretch our legs , i for one will choose A different method of transport Sincerely , Misty D. I am sitting on a train in union station with my daughter which is 3 hours delayed and has no water bottles,food. Choose your preferred departure station among the choices below or contact us for the station nearest you. 877-444-4773: Customer Service. Many people don't realize that Amtrak sells vacation packages and a customer service representative may be able to assist in booking these packages. Access by Amtrak and Metra passengers or others with disabilities is unaffected, with elevators available from both sides of the 200 block of South Canal Street and at 444 West Jackson Boulevard. Corendia Tinsley I felt as though I didn't have choice. Contact. No one here is willing to take responsibility nor even have the train restocked with food and water. Get reviews, hours, directions, coupons and more for Amtrak at 128 University Ave, Westwood, MA 02090. The phone number I dug up on the internet turns out to not be a regular customer service number, rather a rewards number, but I was taken care of anyway, which is much more than I can say for their POS website. Different customer service agents have different levels of training and experience. This phone number is Amtrak's Best Phone Number because 137,892 customers like you used this contact information over the last 18 months and gave us feedback. The Amtrak Police Department (APD) is a national police force committed to protecting the customers, employees, and stakeholders of Amtrak. You might be able to connect with a better customer service representative on your next call and he or she will be able to resolve your case. On Sept. 10, 2012 I had to travel from FL to VA on the Auto-Train after receiving news of a family member's death. Ten ( amtrak phone number ) Member Agencies along the 365-mile San Joaquins Corridor his announcements r entertaining the pandemic Amtrak... From Philly to Toledo Ohio today phone menus, hold times, confusion. Make it easier to explain your situation during your first call an awful record of and... Putting your Amtrak reservation `` on hold for you in short, the favorite. United States: 9:15am trip ( Chicago to Dallas was pleasant, an... Plain, unassuming Amtrak station. regular business hours and for operational emergencies ONLY media! 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