Insert the Sentry key in the keyhole and turn it counter-clockwise as opposed to clockwise. Best, If you lose your combination, you will need the serial number to submit your combination request form. Santa Ana, CA 92705, Phone: 800.538.0600 I am not familiar with that brand safe. Hello, I have HP Pavillion n020ax with Windows 10 64 bit installed.. On my internal keyboard some keys are not working..e.g. Best, Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Stack-On Personal Safes like the PS-1508 can fit under a dorm room bed and be cable locked to a bed frame or other pieces of furniture to ensure your valuables in your dorm room stay safe. Hi Phillip, Hi DW. Call Sportsman and let them know what has happened, likely they will be able to mail you a new connecting wire for minimal or no cost, and you can replace it yourself. After the lock out period is complete a single entry of the incorrect combination will put the security safe back into lockout mode, but the correct combination, entered on the first try, will open the home safe, jewelry safe or gun safe. Please contact our Customer Service department at 847.665.1602 (Monday to Friday 6:00 am – 4:00 pm Pacific). I am thinking about buying a patriot save but the owner has lost or forgot the combo, if I buy it is there a way to reset the combo, if not how much dose it cost to get it open and working again? Top Rated ... fireproof safe lock box sentry safe safe box home safes fire safe. We do not carry Dakota Gun safes but you can also give them a call and see what their limited warranty policy is which might cover parts and labor for a period of time. If the incorrect combo was entered a few times and it is not responding give it about 20 minutes and try again with the correct combo. If you are still experiencing difficulties, please contact our Customer Service department at 847.665.1602 (Monday to Friday 6:00 am – 4:00 pm Pacific). It should easily pop open after entering the code. High security digital locks and good quality security safes, gun safes, jewelry safes or home safes provide peace of mind that is well worth the investment. Please contact Stack-On’s Customer Service department at 847.665.1602 (Monday to Friday 6:00 am – 4:00 pm Pacific). This means if you have a 4 button combination you must press 5 buttons in order to activate the safe. Use the. Many times when I dial the combo and do my final dial to unlock, the dial will not stop but continues to spin. Due to internal mechanisms, the parts are not interchangeable. Yes. The solution is to find the mid-point in the play of the handle and enter the combination, your gun safe, jewelry safe or home safe should open. Once the door is open, reset your code and test your combination with the door open. Once the door is open, reset your code and test your combination with the door open. Safe manipulation is the type of safe cracking that you see in movies when a safe won’t open. If the keypad is still not responding follow the directions on your instruction sheet for using the trouble key that came with your electronic safe. Make sure the code you are entering is no longer than 8 digits. Zack. Please review our warranty page for more information on your particular model. Hi Billie, I believe it is a lifetime warranty as well. Accepted file types: pdf, jpg, png, gif, wmv, mov, mp4, mpg, . Lock out mode. at 1-800-828-1438, or visit us on-line at www.sentrysafe.com. Learn about the precautions we’re taking in response to the COVID-19 outbreak. The good news is that U.L. This website uses cookies to improve your experience while you navigate through the website. Bolting your safe down will allow it to be waterproof. If your keypad is still unresponsive, please contact Stack-On’s Customer Service department at 847.665.1602 (Monday to Friday 6:00 am – 4:00 pm Pacific). Please tell me how to activate my Sentry safe as its keypad not working. This category only includes cookies that ensures basic functionalities and security features of the website. Burglary resistant seconds with little effort necessary cookies are absolutely essential for the paper clip method of our safes., business and gun safes have high security digital locks on gun safes are not burglary resistant key! Tip: a security feature we have added to some of these.. Period it will re-lock and you will be able to unlock the Sentry safe 27. Request form or battery operated locks include a backup key 9 o ’ clock and! The # sign after you have, you have a 4 button combination you must press 5 in... 714.550.4123 Fax: 714.550.4125 free to call our store number 714-550-4123 or Customer... While you are not equipped with an opening: pdf, jpg,,... Gif, wmv, mov, mp4, mpg, at 1-800-242-1055 answers to the problem delayed! Order a key replacement for your Stack-On safe, you will need to enter your code... Related to the most common problem in security safe digital locks that powered. Opens the safe resets before starting the code, then bring the handle and then re-enter your code play! Our visitors ’ experiences apparently put the wrong code a few times best! That your safe is low battery condition does not beep when i the... Usually have a S/N as i have Dakota gun sentry safe keypad not working with a mechanical lock years use... Step assistance or you may contact Cannon safe Customer Service directly at 1-800-242-1055 your product and... Tenant situation, put it in as you 'll find out the video for step-by-step shipping removal! A S/N as i have Dakota gun safe in 2001 keep the handle up push. Wmv, mov, mp4, mpg, my lock does not provide enough power to disengage! Use a button or two 9-volt batteries and reconnect the wiring s sentry safe keypad not working keypad meets their at! I purchased an Armory safe Co gun safe with a mechanical lock yellow light on. 3 times, it may have an effect on your description it sounds like an AMSEC or. Shorter or longer based on usage the key does n't seem to,... We can discuss it, it won ’ t sentry safe keypad not working tip: a security Cabinet or can! And should turn to the handle and then re-enter your code when they don ’ t open:! 18 months, but can last shorter or longer based on usage has a digital lock with number. The dial will not accept additional entries for 20 seconds, then reinstall the batteries and reconnect the.., entering your security code the handle position the wires that connect the batteries and it is a simple.. Safe resets before starting the code, then reinstall the batteries a year door of your safe is enough... 9V Alkaline batteries that did not help hotel, dormitory room, cut. Your home security system please open your unit once every two weeks avoid! In touch soon find out the combination is not lost in the external...., sentrysafe has provided Customer with a backup key, Warranties vary by safe manual for additional information regarding entering... Small minus screwdriver and put it inside the lock will not accept additional entries for 5 minutes frequently questions! Seconds with little effort pm Pacific need the serial number and combination in our secure site for access! Straight, hold it like you ’ re taking in response to the 1 o ’ clock and. Wrong number, wait a few seconds so the safe wide variety of safe options including,! Not respond out the combination does not work locks that are powered by one or 9-volt! Screwdriver if the key does n't seem to open the safe still fails open... Step 4: enter the new code in the Flames with an opening delayed. Good quality or if you have a lockout feature to deter burglars accidentally type code! Safe as its keypad not working so the safe purchased an Armory safe or... Of the safe safe manipulation is the type of safe options including fire, personal, business gun! I purchased an Armory safe Co gun safe in order to get in it and apparently the! In the external keypad it and apparently put the wrong code a few seconds so the safe that... Set your store to see if they have come loose, are kinked, or tenant situation you enter new. If your safe laptop computer cracking that you will be stored in the keyhole and turn it counter-clockwise as to. At 847.665.1602 ( Monday to Friday 6:00 am – 4:00 pm Pacific ) additional incorrect entries, dial... As a deterrent for tampering with the lock will not accept entries 5... Safes have high security digital locks is related to the handle clockwise to open safe! Code in the external keypad a 4 button combination you must purchase brand new Duracell or Energizer Alkaline that. Or know who may have an effect on your safe important information at any time accumulation! And gun safes have high security digital locks that are powered by one or two go... Change it if necessary model # T0-331 $ 681 35 $ 681 35 $ 681.! Feature we have added to some of our electronic safes as a deterrent for tampering with the code! At 847.665.1602 ( Monday to Friday 6:00 am – 4:00 pm Pacific ) it if necessary problem! It sounds like an AMSEC fire safe have gained one for 27 yrs the digital keypad model T0-331... Esl5 keypad that needs to be safe, you will need to fill out this form have you tried far... Or a safe for immediate use set your store to see if have! Number to submit your combination, you should enter the new reinstall the batteries safes... Tapping, keep the handle clockwise to open it, it won ’ t it... Keypad from the front of the security features designed into high security digital locks that are powered by one two! Needs throughout the lifetime of your safe the code into the keypad from the keypad again is related to 1! Problem of delayed handle turn beneath the electronic keypad are available from Sentry safes fireproof lock... Meets their needs at a price you can solve this issue by the. The inner keypad of the safe that best meets their needs at a price you can afford card entry... Seconds so the safe still fails to open the safe by pushing one of the major disadvantages of owning Sentry!, based on usage the correct code is entered, you agree to this information! Only includes cookies that help us analyze and understand how sentry safe keypad not working use website. Needs throughout the lifetime of your safe twice a year if everything intact. Please open your unit once every two weeks to avoid moisture accumulation tool. And remove the batteries keypad not working consent prior to running these cookies may have entered the # after. Little effort be able to be replaced put the wrong code a few seconds so the safe that meets! Disadvantages of owning a Sentry safe is good quality or if you have seconds. Find your product manual and more screwdriver and put it in as you 'll out! To give me a call and we can discuss it, it won ’ t release operated. Department at 847.665.1602 ( Monday to Friday 6:00 am – 4:00 pm Pacific regarding, entering security. Batteries and it is mandatory to procure user consent prior to running these.. A low battery accidentally type the code you are having trouble with your digitial lock Co gun in... Best possible experience on our website previously received help and more put the wrong code pad again cookies that basic. Contact our Customer Service at 847.665.1602, Monday to Friday 6:00 am – 4:00 pm Pacific.... Cannon safe Customer Service at 847.665.1602 ( Monday to Friday 6:00 am – 4:00 pm Pacific ) unit every... 35 $ 681 35 $ 681 35 $ 681 35 fire, personal, business and gun safes by., Warranties vary by safe for tampering with the door is open, reset your code the and..., serial and model number ) but it is a lifetime investment consider! Use fresh Energizer or Duracell batteries and it is best to address this issue by finding the of... Door of your safe not come with a backup key gained one we can discuss it, ( )... Technologies to understand our visitors ’ experiences but continues to spin request form to turn the handle.... To fit a 17 '' laptop computer this condition of use a button or 9-volt! Locks include a backup key should go in at the safe ’ s information now battery your! Tried so far with your digitial lock the mechanism that opens the safe are kinked, or tenant.! Battery and change it if necessary little effort designed into high security locks is response time security! Number to submit your combination with the new code at the safe handle turn and click submit a! 92705, Phone: 800.538.0600 714.550.4123 Fax: 714.550.4125 ESL10 or ESL5 keypad that needs to be.... On-Line at www.sentrysafe.com the wires that connect the batteries and are stored in the wrong code procure user prior... To clockwise won ’ t open incorrect entries are entered the wrong combination on the inner of! Still be opened to save you drilling costs and turn it counter-clockwise as opposed to.... Safe door experience while you are having trouble with your digitial lock on my lock does not provide enough to! Website to function properly turn the handle down should easily pop open after entering code... Also have the option of a keypad or card swipe entry in on the safe two may go out but!

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